Difference between revisions of "Process Performance Management in Higher Education"
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'''by: Vesna Bosilj Vukšić, Mirjana Pejić Bach and KatarinaTomičić-Pupek''' | '''by: Vesna Bosilj Vukšić, Mirjana Pejić Bach and KatarinaTomičić-Pupek''' | ||
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'''Abstract''' | '''Abstract''' | ||
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Link to material: http://ifors.org/web/wp-content/uploads/2015/03/3.pdf | Link to material: http://ifors.org/web/wp-content/uploads/2015/03/3.pdf | ||
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[[Category:Industry]] | [[Category:Industry]] |
Revision as of 06:46, 23 March 2015
by: Vesna Bosilj Vukšić, Mirjana Pejić Bach and KatarinaTomičić-Pupek
Abstract
Process performance management (PPM) has become one of the most important management tools in profit organizations. However, non-profit organizations also started to benefit from PPM aimed at the efficiency improvement. The goal of the paper is to investigate usefulness of embedding the simulation modelling approach for process performance management based on the case study of collaboration improvement in higher education. The case study methodology has been used in the study and the paper presents simulation modelling for PPM with the purpose of collaboration improvement at the University of Zagreb, Croatia.
Keywords: Process Performance Management, Higher Education, Simulation, Collaboration
Link to material: http://ifors.org/web/wp-content/uploads/2015/03/3.pdf
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